BAKKAVOR USA Issues Allergy Alert for 16-Ounce Meal Simple Red Lentil Dal Soup Due to Undeclared Milk

Raleigh, N.C., Jan. 14, 2026 — Bakkavor USA of Charlotte has recalled 16-ounce Meal Simple Red Lentil Dal Soup because some containers contain undeclared milk, posing a risk of serious or life‑threatening allergic reaction to people with milk allergies or severe sensitivities; consumers should stop using the product immediately and not eat it. The company says no illnesses have been reported to date.

The affected product is Meal Simple Red Lentil Dal Soup, lot code(s) BEST BY 1/11/2026. The product has been sold since Nov. 3, 2025 and was distributed from Nov. 3, 2025 to Dec. 8, 2025 online and at select U.S. retailers, including H‑E‑B stores in Texas, in clear plastic cups with the best‑by date printed on the bottom. The recall was initiated after a consumer reported finding poultry and rice soup in a package labeled as Red Lentil Dal; internal investigation found that Meal Simple Turkey & Wild Rice Soup contains milk while the Red Lentil Dal label does not declare milk. The root cause investigation is ongoing.

Consumers who purchased the 16‑ounce Meal Simple Red Lentil Dal Soup should return it to the place of purchase for a full refund or dispose of it safely; consumers seeking a refund or replacement may contact H‑E‑B Customer Service at 1‑855‑432‑4438, Monday–Friday, 8 a.m. to 5 p.m. Central Time, or email [email protected]. If you have a milk allergy and have consumed the product, seek medical attention immediately. For additional information or if contact details above are unavailable, consumers should check the retailer’s website or the manufacturer’s notices for updates.